4 min read
Restaurant Trends: A Dive Into Emerging Experiences 2024
The Quick-Service Restaurant (QSR) industry is constantly evolving. Among all the trends influencing how restaurants operate, digital ordering cannot be ignored.
4 min read
The Quick-Service Restaurant (QSR) industry is constantly evolving. Among all the trends influencing how restaurants operate, digital ordering cannot be ignored.
2 min read
At Intouch Insight, we're dedicated to improving our software so our users can keep delivering top-notch customer experiences. This month, we're...
3 min read
As grocers fight for space in customers' pantries (and minds), letting someone hang alone in their store for five minutes without assistance is not...
5 min read
Customer preferences have certainly evolved over the last decade. From technological advancements to economic shifts, many factors influence what...
7 min read
Ask any customer experience (CX) professional, and they’ll tell you that exceptional customer experiences drive increased revenue. The reason why?...
3 min read
With the restaurant industry facing many challenges, the big question remains: How can QSR brands improve guest experiences?
7 min read
In the dynamic, competitive restaurant industry, every customer interaction counts. Whether through efficient drive-thru lanes, user-friendly...
3 min read
When getting a quick cup of coffee or a breakfast sandwich on the go, the drive-thru has become an essential feature for many Americans. In fact,...
1 min read
We're excited to announce a significant enhancement to our reporting capabilities based on valuable customer feedback. Over the past few months, our...
1 min read
At Intouch Insight, we’re constantly working on releasing new features to help you reach the top of your game. We are starting the new year with an...